January 2019
Intermediate to advanced
798 pages
20h 33m
English
In this chapter, we departed a bit from the low-level monitoring of CPU, disks, and memory. We discussed a higher level of monitoring, one that looked at business services, called IT services in Zabbix. We were able to configure a service tree to represent real-life dependencies and structures, link individual entries to triggers to propagate problem states to services, and configure SLA calculation for those services. We didn't have a large IT system to test against, so we sent in fake data and observed the resulting reports, including a service availability report and yearly SLA graph.
We noted two important facts about IT service functionality in Zabbix:
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