The Role of Control Items in Hoshin Kanri SystemsDefinition of a Control ItemSystem of Control ItemsConcept of Control ItemsAdvantages of Determining Control ItemsThe Origin of Control Items in Hoshin KanriTarget Deployment and Control ItemsOperation ZelcobaCoordinating the Target-Means and Control ItemsPlanned Policy, Coordination, DeterminationImplementing the PolicyEvaluating the Progress of ImplementationDeployment of the Target-Means and Control ItemsHoshin Kanri and the Seven New QC ToolsMethod of Determining and Using the Control ItemsPoints of Caution for Determining Control ItemsUsing Control ItemsThe Concept of Control LevelsHow to Determine Control Levels