book

Training International Managers

Name: Training International Managers
Author: Alan Melkman
ISBN: 9781351144308

by Alan Melkman

January 2018

Beginner

173 pages

5h 1m

English

Routledge

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Cover
Half Title
Title
Copyright
Contents
List of Figures
List of Tables
Preface
Acknowledgements
PART I THE CONTEXT OF INTERNATIONAL MANAGEMENT TRAINING

1 Introduction
The global perspectiveCultural challenges for international managersLearning events in the twenty-first centuryThe main purpose of this bookHow the book is structuredReading plan
2 A Model of Cultural Diversity
A model of cultural diversityImpact of Hofstede's cultural dimensions on management issuesSummary
3 Learning Styles and Training Styles in a Multi-Cultural Setting
What are learning styles?Training stylesLearning styles, training styles and cultureIncreasing the sensitivity of participants to cultural differencesSummary
4 The Client Perspective
Client expectations from trainingClients from different cultural backgroundsClient perceptions on training evaluationClient involvement with the development of training materialsSummaryAction plan
5 The Economics of Training International Managers
Benefits of training managers from different cultures as a groupCosts of training managers from different countries as a groupSummaryAction plan
PART II TRAINING DESIGN, DEVELOPMENT AND LEARNING PROCESSES
6 The SUCCESS Structure for Designing, Deploying, Delivering and Evaluating the Learning Process
The training processLevels of organization training commitmentThe SUCCESS training methodologyApplying the SUCCESS model to particular organizationsSummaryBenchmark your organizationAction plan
7 Surveying the Background and the Context
Breadth before depthUseful additional sources of informationPreparation for interactions with the client companyOutputs from the survey stageSummaryAction plan
8 Understanding the Training Needs, Real and Perceived
Understanding organizational training needsUnderstanding group training needsUnderstanding individual training needsOutputs from the understand stageSummaryAction plan
9 Creating the Training Intervention and Preparing the Groundwork
The inputsOverall training/learning objectivesThe output from the create stageUse of the SOCMAT toolPre- and post-course activitySummaryAction plan
10 Conducting the Training of International Managers
The toolsOutputs from the conduct stageSummaryAction plan
11 Evaluating the Training Intervention
Structural frameworkOutput from the evaluate stageSummaryAction plan
12 Strengthening the Learning of International Managers
The toolsOutput from the strengthen stageSummaryAction plan
13 Sustaining International Managers' New Behaviours in the Workplace
Objectives of the sustain phaseThe toolsOutput from the sustain phaseSummaryAction plan
PART III MAKING THE TRAINING SPARKLE
14 Organizing Participants to Learn from Each Other
Breakout groups in practiceImportant guidance for organizing successful breakout groupsAn example of a well-constructed breakout exerciseEffective exercises for breakout groupsThe dynamics of breakout groupsSummaryAction plan
15 Use of English with International Managers
Eyes and earsSimplicityAids to comprehensionUnderstanding the participants' native languageSummaryAction plan
16 Seeking and Using Feedback from Individuals and Groups
Should the trainer be an expert?Feedback from breakout groupsDealing with and asking questionsSummaryAction plan
17 Effective Trainer Behaviours
Training to entertainThe all-important opening and dealing with low pointsMeeting the challenge of diverse cultures and personality typesDealing with challenging behaviourCompassion and business buildingSummaryAction plan
18 Summary of Key Points in Training International Managers
Keeping the client and the participants in mindDelivering pre-course workPreparing to deliver the course materialsPiloting materials for use with international audiencesSpecial points for attention during the courseAfter completion of delivery of the trainingSummaryAction plan
Further Reading
Index

Overview

Training across borders is complicated

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