CHAPTER 13 Sustaining International Managers' New Behaviours in the Workplace

Change management within organizations can be viewed as consisting of two elements fixing the parts, and fixing the people. The former is concerned with the processes and systems that govern and regulate how people work. The latter is about ensuring that the right people are in place who have the knowledge and skill to maximize their contribution to the organization. One important element in getting the people right is training.

Ultimately, therefore, the success of the training will depend upon how the learning is sustained and reinforced by the company's management. This stage is concerned with tools and mechanisms to sustain learning, build skills and achieve better ...

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