September 2014
Beginner
224 pages
2h 55m
English
Content preview from 25 Need-To-Know Key Performance Indicators
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Contents
Top 10 do’s and don’ts of using key performance indicators
part 1 Measuring and understanding your customers
2 Customer profitability score
part 2 Measuring and understanding your financial performance
12 Cash conversion cycle (CCC)
part 3 Measuring and understanding your internal processes
13 Capacity utilisation rate (CUR)
14 Project schedule variance (PSV)
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