September 2014
Beginner
224 pages
2h 55m
English
Content preview from 25 Need-To-Know Key Performance Indicators
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10 useful books to read next
If you would like to get a more comprehensive list of KPIs, we recommend:
1. Key Performance Indicators: The 75 Measures Every Manager Needs to Know by Bernard Marr (Pearson, 2012)
This includes the 25 KPIs covered in this book but also contains 50 additional metrics across the following perspectives: financial, customer, sales and marketing, operational processes and supply chain, employee, and corporate social responsibility.
Additional recommended reading
2. Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results by Paul R. Niven (John Wiley & Sons, 2008)
If you are thinking about implementing a balanced scorecard to identify the KPIs you need for your business then this book provides a ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.