Glossary of terms
Analytics The collection and analysis of data to generate insights that inform fact-based decision making.
Appraisal system A structured process to evaluate employee performance, usually performed once or twice a year.
Balanced scorecard (BSC) A BSC is a strategy execution tool that, at the most basic level, helps companies to:
- clarify strategy – articulate and communicate their business priorities and objectives across four perspectives
- monitor progress – measure to what extent the priorities and strategic objectives are being delivered
- define and manage action plans – ensure activities and initiatives are in place to deliver the priorities and strategic objectives.
A balanced scorecard consists of:
- a strategy map
- key performance ...