
80 7 Fundamentals of an Operationally Excellent Management System
achieving operational excellence. The model provides a path for developing
workers from immature, high maintenance, and low commitment to mature,
highly motivated, and committed workers.
6.13 Leading and Managing Change
When Developing an OEMS
When developing an OEMS, change is a necessary requirement. As a conse-
quence, therefore, leaders must be able to lead and manage change. Managing
change requires leaders to leverage and ensure the following requirements
are met for sustainable change:
• Leadership alignment
• Stakeholder engagement
• Organizational readiness and sustainab ...