112 7 Fundamentals of an Operationally Excellent Management System
• Dening the resources required to perform the work
• Developing the schedule complete with milestone activities to be
completed
• Developing the operational controls and targets for stewarding
the work
• Conducting a stakeholder impact assessment to understand and
mitigate risks to successful implementation
Once a plan has been developed, the next step is to execute the plan accord-
ing to the requirements of the plan.
9.2.2 Do (Doing)
The do (doing) stage of the PDCA model requires a clear focus on who, what,
when, and where. The doing stage requires the following:
• Mobilization of resources
• Trained and competent people to do the work
• Simple procedures so that workers ...