
396 7 Fundamentals of an Operationally Excellent Management System
Leadership Expectations of the Future
⚬ Increasing numbers of Gen Y in the workplace …
Master of my destiny – INVOLV E ME
Little eld experience – PROTECT ME
Flexible hours and locations – REMOTE ME
I want to grow quickly and take charge – PROMOTE ME
I want to take charge – EMPOWER ME
Early 2000s
Transformational
Period
WE – Engage &
Involve Me
1980s
Autocratic Period –
Tell Me
Worker
ns
(WE)
High
Low
1990s
Early
Engagement
WE – Show
Me
Future 2015??
Situ-
Transformational
Period
WE – Involve &
Protect Me