186 7 Fundamentals of an Operationally Excellent Management System
Industry Trends Impacting Leadership
⚬
A more educated and knowledgeable workforce
More women in the workforce
Shorter tenure in the workforce
Declining union membership and inuence of unions
Increasing numbers of Gen Y in the workforce
Information revolution
inner margins
Scarce and declining resources
Political instability
A global workspace
Continuously evolving technology
Greater stakeholders’ expectations
Source: US Department of
Labor, Bureau of Labor