May 2020
Intermediate to advanced
224 pages
5h 28m
English
Figures and Tables
Chapter 1Figure 1.1: The Cynefin Framework
Chapter 2Table 2.1: A Sampling of Cognitive Biases
Table 2.2: Model I and Model II Theories of Action Compared
Figure 2.1: Effectiveness of Different Modes of Communication
Figure 2.3: Norbert’s Annotated Conversation
Chapter 3Figure 3.1: The Ladder of Inference
Chapter 4Table 4.1: Examples of Normalized Deviance
Table 4.2: Coherence Busting in Action
Chapter 5Table 5.1: Positions and Possible Interests
Chapter 6Figure 6.1: The Tilted Slider
Chapter 7Table 7.1: Theory X and Theory Y
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