Agile Conversations

Improving Your Conversations

This chapter will prepare you for the key relationship-building conversations you need in order to escape the feature factory: the Trust Conversation, the Fear Conversation, the Why Conversation, the Commitment Conversation, and the Accountability Conversation. Before you tackle the specific conversations, however, it is important to learn how to analyze and build your conversational skills generally. You will learn about why conversations are humanity’s unique superpower and how to harness this power effectively through study and practice.

This chapter will also describe the core challenge to improving our conversations, ...