May 2018
Intermediate to advanced
378 pages
10h 14m
English
While the service level agreement outlines the minimum level of service expected from a provider, performance may still vary widely across any specified parameter set. Service components that lie entirely outside the provider or consumer's control may drive variability. Things like network bandwidth limitations or abnormally large service provisioning request can dramatically affect the cost or availability of a service. Performance variability and auditing should, therefore, be directly addressed by the cloud solution architect.
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