Chapter 6 Artificial Intelligence in Retail Marketing

Nirmalya Kundu1, Farhan Mustafa2, Hemachandran K1, and Channabasava Chola3

1Woxsen University, Hyderabad, India

2Department of Management Studies, Indian Institute of Technology, Roorkee, India

3Department of Electronics and Information Convergence Engineering, College of Electronics and Information, Kyung Hee University, Suwon-si, Republic of Korea

DOI: 10.4324/9781003358411-6

6.1 Introduction

Artificial intelligence (AI) is quickly becoming an integral part of retail marketing. The metaverse is a virtual world where people can interact, explore, and engage in activities such as commerce and entertainment. As the metaverse continues to grow, it presents an exciting opportunity for marketers ...

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