Chapter 20 Adoption of Artificial Intelligence in Small and Medium-sized Enterprises: A Systematic Literature Review and Bibliometric Analysis of Global Research Trends

Deepthi B and Vikram Bansal

Atal Bihari Vajpayee School of Management and Entrepreneurship, New Delhi, India

DOI: 10.4324/9781003358411-20

20.1 Introduction

Industry 4.0 is altering the global business patterns of manufacturing companies. Key Industry 4.0 technologies may enable production flexibility, efficiency, and productivity through a variety of emerging communication, data, and decision-making intelligence (Ibarra, Ganzarain & Igartua, 2018; Rüßmann et al., 2015). The key Industry 4.0 technologies include, but are not limited to, additive manufacturing, artificial intelligence ...

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