November 2023
Intermediate to advanced
372 pages
10h 32m
English
Content preview from Artificial Intelligence for Business
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Chapter 10 AI in Insurance
1Woxsen University, Hyderabad, India
2Universiti Teknologi PETRONAS, PERAK, Malaysia
10.1 Introduction
Being one of the old and highly regulated industries, the insurance industry is slower to adopt technological innovations compared to others. For a claim reimbursement or for issuing a new policy, customers need to go through the time-consuming paperwork and bureaucracy of many insurance companies, even in this digital age. After submitting the claim documents, they need to wait a long time for the final settlement of the monies. While most of the financial services are digitized and convenient today, insurance customers ...
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