Chapter 21 AI in Public Sector

Meghana Merugu and Hemachandran K

Woxsen University, Hyderabad, India

DOI: 10.4324/9781003358411-21

21.1 Introduction

21.1.1 Artificial Intelligence

The development of Artificial Intelligence (AI) has drawn increased interest from both practitioners and researchers. Additionally, it has helped open up many doors for the successful integration of AI in the public sector. Because of this, it is essential to have a thorough understanding of the effect, scope, and uses of AI in the public sector and the issues that come with it. The use of AI and the difficulties that come with it have never been explored together, only separately. This implies that there is a lack of a comprehensive review of applications that ...

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