ASTD Management Development Handbook: Innovation for Today's Managers

Chapter 17

Should Managers Care About Employee Happiness?

Michael Lee Stallard

Editor’s Note

Michael has a masterful way of telling a developmental story, especially when exploring one of his favorite topics, a connection culture. It is useful and critical for managers at every level of the organization to understand the connections between their company’s external and internal brand and the parts they play in creating everyday connection and meaning. The answer to the question in this chapter’s title might be obvious—or maybe not—but the bottom-line impact of building employee well-being is clear, documented, and unambiguous. Now, we just need ...