At Home With Work

Creating a High-Trust Environment

When workers are left to manage themselves, as happened as a result of managerial vacuums when managers stepped back from effectively managing remote teams, either because of lack of awareness or ability or because team members proved better at directing their own work, unexpected consequences can emerge which further erode traditional top-down power relationships. Remote work can lead to a type of self-selection of matrix like teams by people within the teams themselves—with no managerial input. This happens when people use their knowledge and initiative to work out who needs to be involved in a particular piece of work or project; it is no surprise that someone doing a job knows exactly what is needed to do ...