Building a Digital Future

CHAPTER 8Makers and Shakers of Dynamics 365 Transformation

You can have everything in life you want, if you will just help other people get what they want.

—Zig Ziglar

I remember explaining to a family member that the reason her mother had rejected her offers of help was not because she did not need or really want it, but because she could not bear the thought that she might be in some way beholden to her. This is not a sign of self-contained strength but one of deeply held weakness. We know how much we really benefit from the help and support of people around us, whether they are family, friends, or co-workers. These ties between people do not just bring about shared experiences; they also strengthen the ways we work together within an organization, whether this is a team or a family. Asking for and getting help as part of a project is far from a sign of weakness, but is a way of binding people together in a shared vision and working toward something larger than ourselves.

Running a team, a department, or a company cannot be done by one person. High-performing teams (and companies) work together to be efficient and effective, and a Digital Transformation team is no exception. In this chapter, we will look at all the places you can and should get support from and identify all the makers and shakers in the organization.

Help from within will not just come from the people taking responsibility. Business users can be a critical resource for help in making sure your digital transformation ...