May 2020
Intermediate to advanced
264 pages
6h 39m
English
Content preview from Building Brand Communities
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
ABOUT THE AUTHORS
Photo by Ruby Somera
CARRIE MELISSA JONES is a community leader, entrepreneur, and community consultant who has been creating community online since the early 2000s.
Her work influences the world’s leading brand communities, including the American Medical Association, Brainly, Buffer, Google, and Nerdwallet. In 2016, Salesforce’s Mathew Sweezey named Jones one of three experts to follow on community management.
As the founder of Gather Community Consulting, she consults brands to build robust new communities and audit existing communities, and trains brands to lead their own communities. She has worked with organizations including ...