Acknowledgments for the First Edition

The following people made material contributions to this book through their ideas, experience, and encouragement: Roger Phaneuf, of PAI; Jack Olcott, David Almy, Bob Blouin, and Greg Jackson, of NBAA; Jim Cannon, Rich Messina, Steve Nielsen, Jim West, Len Beauchemin, Pat Cunningham, and Steve Hawkes, flight department managers par excellence; Walter Kraujalis, Bloomer DeVere, and Mark Twombly, of WestWord; Frank Hofmann, of IAOPA; Dennis Wright, of FlightTime; Steve Quilty, of BGSU; and Shelley Carr, of McGraw-Hill.

In a larger sense, all my clients and workshop participants through the years actually wrote this book; I just recorded their experiences and observations.

A special thanks to my wife, Peggy, ...

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