Change Management

21

Change Management

Provide Training to Employees at All Levels, Not Just Leaders

The most common audiences for training in change management capabilities, techniques,

and strategies were managers and senior leaders. The majority of organizations offered

training to these groups. In addition, 37 percent offered this training to individual contrib-

utors. However, those organizations that offered this training to individual contributors

were much more likely to be high performers. Content areas that are associated with high

performance included maintaining morale during change and providing training in how to

ensure change is sustainable. All stakeholders ...