August 2017
Beginner to intermediate
320 pages
8h 6m
English
Analytics can be applied to many business processes to gain a competitive edge. We’ve divided the world of analytical support for business processes into two categories: internal and external. Chapter 5 will address external applications—customer and supplier-driven processes—and this one will focus on internal applications (refer to figure 4-1). It’s not always a perfectly clean distinction; in this chapter, for example, the internal applications sometimes involve external data and entities, even though they are not primarily about supply and demand, customers, or supply chains. But the focus here is on such internally ...