February 2003
Beginner
83 pages
2h 9m
English
CONTENTS
Chapter 2: What Is Crisis Leadership?
Chapter 3: Preparing for Crisis
Communication as Crisis Preparation
Planning with Vision and Values
Caring and Connecting as Preparation for Crisis
Chapter 4: Leading During Crisis
Communicating During the Crisis
Chapter 5: Leadership After the Crisis
Appendix A: The Crisis Action Plan (CAP)
Appendix B: What Leaders Can Do to Take Care of Themselves During a Crisis
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