Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead
by Gene Klann
PREFACE
The idea to write this book was not inspired by the terrorist acts of September 11, 2001. I did not write it to confirm or critique the leaders involved in the 9/11 crisis. However, that event certainly underscored my desire to put these ideas about crisis leadership into a book that would be applicable across a large range of traumatic situations. My personal interest in the subject of crisis leadership, coupled with the almost daily news reports of both natural and man-made crises, encouraged me to share my experiences, research, and understanding of what it takes to lead during such times.
There are many books written about crisis management, but few focus on crisis leadership. Managing a crisis and providing leadership in a crisis ...
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