Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead

APPENDIX B: What Leaders Can Do to Take Care of Themselves During a Crisis

During a crisis leaders are often concerned with the emotional turmoil of their direct reports and others in the organization. That’s the way it should be, as the human impact of a crisis has a good deal to do with whether or not an organization can seize opportunity from the turbulence it finds itself in, or if it can even survive the crisis at all. Leaders are also absorbed with managerial tasks designed to keep the organization running on a functional level. Both of these leadership tasks are important, but it’s equally important for leaders to take care of themselves during a crisis. They should be aware of their own emotional turmoil, its effect on their behavior, ...