March 2021
Intermediate to advanced
212 pages
4h 39m
English
Content preview from Customer Relationship Management
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
1.
Dr.G. Chuna Babu 2016
Cambra – Fierro, Centeno, Olavarria, and Vazquez – Carrasco 2017
Croteau and LI 2003
Greenleaf and Winer 2002
Kumar and Ramini 2004
Lun, Jinlin and Yingying 2008
Nweke (n.d.)
Payne and Frow 2005
Parvatiyar and Sheth 2002
Rababah, Mohd, and Irahim 2010
Rai 2014
Ryals and Knox 2001
Santos and Castelo 2010
2.
Dr. G. China, Babu 2016
Baharun 2008
Berry 1983
Collinger 2003
Evans and Laskin 1994
Malhan and Dr. Anjum 2017
Naderian and Baharun 2013
Ryals and Payne 2001
Santos, Almeida, and Monteiro 2003
Zikmund, McLeod, and Gilbert 2003
3.
Anderson, Fornell, and Mazvancheryl 2004
Dr. Angamuthu 2015
Arnold, Price, and Zinkhan 2003
Baharun 2008
Ballester and Aleman 2001/2005
Bowen and Chen 2001
Carev 2008
Malihan and ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.