March 2021
Intermediate to advanced
212 pages
4h 39m
English
Content preview from Customer Relationship Management
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A Fellow of the Institute of Consulting, Mike Pearce’s career spans senior positions in corporate management with “blue-chip” companies, management consultancies (including MD of an American Consultancy) and running his own businesses; all under the general umbrella of sales, marketing and CRM.
His career includes Executive and Non-Executive Directorships and working in and providing consultancy services to a wide spectrum of businesses—from large to small with a mixture of private and listed companies as well as setting up, developing and selling two companies.
The breadth and depth of his career experience has enabled him to witness the practical dimensions of CRM thereby placing him in a good position to draw insights on how ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.