June 2015
Intermediate to advanced
444 pages
11h 15m
English
According to ancient wisdom, if you can't measure it, you can't manage it. This is particularly true for business processes. Measuring different aspects of a business process, such as activity duration, resource utilization, total execution time, average execution time, and so on, is crucial to understanding how the processes perform in the real world. We can only understand the process if we have numbers, and we can get numbers from measuring the process execution.
One of the key elements of process control is BAM. The key objective of BAM is to provide a complete overview of business process execution within the company. The management and other people who are responsible ...
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