June 2015
Intermediate to advanced
444 pages
11h 15m
English
book
Design Principles for Process-driven Architectures Using Oracle BPM and SOA Suite 12c
by Matjaz B Juric, Sven Bernhardt, Danilo Schmiedel, Mark Simpson, Winterberg, Torsten
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Chapter 7. Human Interaction with Business Processes
Business process automation is essential for companies to guarantee their business agility and to increase process transparency, which, as a consequence, leads to operational excellence. As explained in the previous chapters, a holistic business process management (BPM) defines the way to achieve these goals and to ensure the structured automation of companies' end-to-end processes along the delivery chain. One important aspect to gain the most benefit from process automation is to avoid media breaks. Usually, a full automation of business processes is not possible because on dedicated points, a business process needs input from an external human participant. Classic examples for that are approval ...
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