Chapter 7. Human Interaction with Business Processes

Business process automation is essential for companies to guarantee their business agility and to increase process transparency, which, as a consequence, leads to operational excellence. As explained in the previous chapters, a holistic business process management (BPM) defines the way to achieve these goals and to ensure the structured automation of companies' end-to-end processes along the delivery chain. One important aspect to gain the most benefit from process automation is to avoid media breaks. Usually, a full automation of business processes is not possible because on dedicated points, a business process needs input from an external human participant. Classic examples for that are approval ...

Get Design Principles for Process-driven Architectures Using Oracle BPM and SOA Suite 12c now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.