February 2000
Beginner to intermediate
406 pages
8h 5m
English
Content preview from Designing Effective Speech Interfaces
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Accommodation
Accommodation, the fourth law, states: The interface will fit the way each user group works and thinks.
Human Factors
The assumption behind this law is that the system should accommodate itself to the user, not the other way around. To accommodate specific user groups, design the interface so that it matches the way users want to do their work.
Design the interface so that it matches the way users want to do their work.
Technology Considerations and Implications
Documenting how users currently do their work (current workflow) and then deciding on and documenting what tasks the user will do with the new system and how they will do them (future workflow) are critical to accommodating the interface to the users.
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