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Do You Matter?: How Great Design Will Make People Love Your Company by Russ Hall, Stewart Emery, Robert Brunner

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Appendix . Endnotes

Chapter 3

1.

Leander Kahney, “Inside Look at Birth of the iPod,” Wired, 21 July 2004.

2.

Tom Hornby and Dan Knight, “A History of the iPod,” Orchard, September 2007.

3.

Janice Steinberg, “The 800-lb. Gorilla,” San Diego Union–Tribune, 19 January 2006.

4.

Marty Neumeier, The Brand Gap: How to Bridge the Distance Between Business Strategy and Design (Peachpit Press, 2005).

Chapter 4

5.

Lewis P. Carbone, Clued In: How to Keep Customers Coming Back Again and Again (Pearson, 2004).

6.

www.designmuseum.org/design/jonathan-ive.

7.

Frank Rose, “Seoul Machine,” Wired, May 2005.

8.

Ibid.

9.

www.gallup.com/poll/.

10.

Target Corporation, http://sites.target.com/images/corporate/about/pdfs/cor_factcard_101107.pdf), 10 October 2007.

11.

See Wikipedia for the back-story. ...

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