November 2025
Intermediate to advanced
270 pages
8h 30m
Spanish
Content preview from El ingeniero con mentalidad de producto (Spanish Edition)
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Capítulo 3. Errores y advertencias
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«¿PC Load Letter?» ¿Qué @#$! significa eso?
Michael Bolton
, mirando fijamente una impresora que no funcionaba, pronunció esta frase en la película Office Space, de 1999, en la que Michael Bolton criticaba duramente al sector tecnológico por sus deficientes mensajes de error. Para ser justos con HP, hay que decir que las pantallas de las antiguas impresoras LaserJet solo tenían un número limitado de caracteres para mostrar. Hoy en día hemos salido de la Edad de Piedra y disponemos de pantallas de alta resolución que permiten mostrar más texto. ¡Piensa en todas las palabras útiles que caben!
Los consumidores se enfrentan habitualmente a errores de diagnóstico y advertencias que no entienden, y los profesionales pierden horas actuando en función de mensajes confusos en lugar de realizar sus tareas. Los usuarios suelen ser «propensos a la fuga», lo que significa que pueden dejar de utilizar nuestro producto ante la más mínima fricción.
Sin embargo, los ingenieros solemos tratar los errores y los mensajes de error como meros «casos de perímetro» que hay que implementar lo antes posible, en lugar de como un elemento clave de nuestro oficio y una forma de diferenciar nuestros productos.
Un error divertido, más específico de la programación, nos lo ofrece el sistema de marcado de texto LaTeX. LaTeX es un lenguaje y sistema de composición ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.