March 2024
Intermediate to advanced
336 pages
9h 8m
English
Content preview from Employee Experience by Design, 2nd Edition
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02 Setting you up for success
In this chapter we’ll cover:
building the business case for EX;
the evidence of the positive impact of a compelling EX;
how to convince your stakeholders that focusing on EX is good for the business;
where to focus;
getting clear on what you want to achieve.
Building the business case for EX – the evidence
There is now a body of evidence that demonstrates that the experience our people have at work matters. While this is a given for those of us working in the field of EX, we often encounter stakeholders who need convincing. It seems obvious that the experience our people have at work will ultimately impact organizational performance, but there are many who challenge this assumption. To overcome these objections ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.