March 2024
Intermediate to advanced
336 pages
9h 8m
English
Content preview from Employee Experience by Design, 2nd Edition
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04 Culture, leadership and EX
In this chapter we’ll cover:
the relationship between culture and employee experience;
definitions of culture and what they tell us;
how culture impacts EX at a big picture and micro level and what to do about it;
why values matter (even when they’re more aspirational than lived) and how to make them more meaningful;
the impact of culture on design and design on culture;
the role of leaders in creating a compelling EX;
setting leaders up for success;
evaluating managers’ competencies.
The relationship between culture and employee experience
Culture is one of, if not the, most significant influences on employee experience. EX only happens within the context of your organizational culture. Or, to put it another ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.