December 2003
Intermediate to advanced
518 pages
12h 3m
English
book
End-to-End e-business Transaction Management Made Easy
by Morten Moeller, Sanver Ceylan, Mahfujur Bhuiyan, Valerio Graziani, Scott Henley, Zoltan Veress
Content preview from End-to-End e-business Transaction Management Made Easy
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Chapter 8. Measuring e-business transaction response times 257
8.5 Quality of Service
The Quality of Service component in IBM Tivoli Monitoring for Transaction
Performance Version 5.2 samples data from real-time, live HTTP transactions
against a Web server and measures, among other items, the time required for
the round trip of each transaction. The Quality of Service component
measurements include:
User Experience Time
Back End Service Time
Page Render Time
To gather this type of information, QoS intercepts the communication between
end users and Web servers by means of reverse-proxy technology. This allows
QoS to measure response times and to manage ARM correlators. The use of
ARM allows QoS to scale better and to be incorporated with ...
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