Essential Microsoft Operations Manager

Tools

The MOM 2005 Resource Kit has two tools that are particularly helpful in dealing with agents: the Resultant Set of Rules (RSOR) tool and the Agent Helper tool. These tools are located in the Tools directory of the Resource Kit, which is downloadable from http://www.microsoft.com/mom. These tools will help you obtain special detailed information about a required agent when troubleshooting agent issues.

Figure 3-42. The 21240 event indicates that the agent successfully received a configuration update from its management server

Warning

Because these tools are Resource Kit utilities, Microsoft does not support them via the regular support channels.

Resultant Set of Rules Tool

The RSOR queries the MOM 2005 operational database for all of the rules in a management group that are applied to an agent. Although this is a command-line tool, it is similar to the Resultant Set of Policy query in the AD group policy management console. It lets you know exactly which processing rules an agent is executing. You can run this tool from any machine that can access the operations database server. It accesses the data via the ActiveX Data Object (ADO) model. To start the tool, use a command similar to this:

C:\Rsor.exe HOMESQLSERVER Avalon

This will query homesqulserver for all the rules that apply to the agent on computer avalon. The RSOR tool creates a directory on the root of the drive that it is run ...