Establishing SRE Foundations: A Step-by-Step Guide to Introducing Site Reliability Engineering in Software Delivery Organizations
by Vladyslav Ukis
Chapter 2
The Challenge
In Section 1.2, Alignment Using SRE, I presented an example of how a product delivery organization works without alignment on operational concerns. The example showed that without alignment, operational concerns are addressed only once production issues occur. This is done using ad hoc urgent meetings involving product operations, product development, and product management. The example is representative and can be generalized to better understand the challenge of SRE transformation.
A product delivery organization unaligned on operational concerns does not weave aspects of operations consistently and evenly throughout the product creation life cycle. Operational concerns are seen by most, as the name suggests, with production ...
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