Establishing SRE Foundations: A Step-by-Step Guide to Introducing Site Reliability Engineering in Software Delivery Organizations
by Vladyslav Ukis
Chapter 4
Assessing the Status Quo
Imagine a product delivery organization similar to the one presented in Section 2.1, Misalignment. In an organization like that, the developers may not understand why they should be doing operations. The operations engineers may not provide frameworks to enable the developers to do operations. The managers may not promote the topic, let alone fund it. What might unite the organization, though, is the desire to finally reduce ongoing high-profile customer escalations of production outages.
Some people in the organization may know that SRE is a good way to bring production operations under control. Thus, the organization may have a very small group of people who want to implement SRE. They might become SRE coaches ...
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