Establishing SRE Foundations: A Step-by-Step Guide to Introducing Site Reliability Engineering in Software Delivery Organizations
by Vladyslav Ukis
Part I
Foundations
Software delivery organizations create and maintain software products using three disciplines: product management, product development, and product operations. In product management, decisions about what products to build are made. In product development, decisions about how to build the products are made. And in product operations, decisions about how to operate the products are made.
In the early years of software development, the disciplines of product management, product development, and product operations were rather independent. With the onset of agile delivery, they started working in a more collaborative manner. This enabled software delivery organizations to create products in a more user-centric way and deliver them ...
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