March 2010
Beginner
256 pages
5h 42m
English
A colleague called me recently and ended our conversation with a question: “Do you ever get frustrated? We know what to do! We know how to do it! Why can’t our organizations let us do our job?” If your client has ever told you she needed a training program, it could not exceed 3 hours in length and it had to roll out in 3 weeks because work was slow at that time, then you know what I’m talking about. The root problem? Because everyone has been to school, everyone considers themselves an expert in training. For the most part we would not approach our physician telling them what treatment or medication we needed, not to bother with tests, and when it was convenient for us to take the medication. Why? Because ...
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