June 2016
Beginner
560 pages
11h 40m
English
With alert resolution states, you have the option to classify alerts with a specific state, depending on their status and your business requirements. You can manage alert resolution states from the Settings view of the Administration workspace and in Figure 8.1; you can see the seven different states that are configured by default.

Figure 8.1: Default alert resolution states
From the figure, you'll notice there's an ID value alongside the resolution state name. You cannot edit or delete any of these default resolution states but you can however, create new resolution states to suit your needs.
Read now
Unlock full access