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Getting Started with Microsoft System Center Operations Manager by Kevin Greene

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Using custom tasks to tune alerts

In Chapter 5, Working with Management Packs we discussed the different types of tasks available in OpsMgr and with the help of some customized console tasks, you will simplify your alert tuning process, quickly identify the root cause of problems and implement resolutions with ease.

Three custom tasks that I always deploy with OpsMgr are—Google It!, Run Remote Desktop, and Run PuTTY. Using these tasks (shown in Figure 8.30), I can lookup information about an alert on the Internet and then pivot to remotely log on to the computer or device to manage it and resolve the issue if required.

Using custom tasks to tune alerts

Figure 8.30: Custom console ...

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