September 2021
Beginner to intermediate
392 pages
12h 13m
Chinese
book
Google系统架构解密： 构建安全可靠的系统
by Heather Adkins, Betsy Beyer, Paul Blankinship, Piotr Lewandowski, Ana Oprea, Adam Stubblefield
Content preview from Google系统架构解密： 构建安全可靠的系统
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264
｜
第
16
章
•
如果通信系统掉线，
IR
团队可能无法联系利益相关者或位于其他地点的团队。这可
能会显著增加响应协调工作的延迟，也会增加使组织恢复上线所需的时间。
为避免此类事件影响
IR
团队的内部沟通，请确保事件响应计划的通信部分包含备份通
信方式。运维安全（
OpSec
）的相关内容将在
17.2.5
节中做更详细的讨论。
每份响应计划都应概述高级别流程，这样一来，训练有素的响应人员能据此采取行动。该
计划应提供足够详细的行动手册供参考，响应人员可借助它们来开展特定行动。此外，可
以概述应对特定事件的首选方法。例如，在处理网络连接问题时，响应计划应包含大致摘
要，描述要分析的区域以及要执行的排障步骤；并且应提供可供参考的行动手册，指导如
何访问恰当的网络设备，例如登录到路由器或防火墙。响应计划还可罗列供事件响应人员
参考的标准，由此来确定何时将事件通知高级领导，以及何时与本地工程团队合作。
16.4.6
创建详细的行动手册
行动手册是对响应计划的补充，其中具体说明了响应人员执行特定任务的全过程。例如，
行动手册可能会描述：如何授予响应人员对某些系统的紧急临时管理权限，如何输出和解
析特定日志以供分析，或者如何为系统实施失效转移措施，以及何时实施优雅降级
1
。本质
上，行动手册是程序性的，而且应经常修订和更新。它们通常仅适用于特定团队，也就是
说，对灾难的响应可能涉及多个团队，他们基于各自的程序性行动手册展开工作。
16.4.7
确保访问和更新机制就位
团队应规定一个存放文档的地方，以便在灾难发生时调取材料。类似公司服务器掉线这样 ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.