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HBR Guide to Making Better Decisions
book

HBR Guide to Making Better Decisions

by Harvard Business Review
February 2020
Intermediate to advanced content levelIntermediate to advanced
240 pages
3h 32m
English
Harvard Business Review Press
Content preview from HBR Guide to Making Better Decisions

CHAPTER 2

Who Has the D?: How Clear Decision Roles Enhance Organizational Performance

by Paul Rogers and Marcia Blenko

IDEA IN BRIEF

Decisions are the coin of the realm in business. Every success, every mishap, every opportunity seized or missed stems from a decision someone made—or failed to make. Yet in many firms, decisions routinely stall inside the organization—hurting the entire company’s performance.

The culprit? Ambiguity over who’s accountable for which decisions. In one auto manufacturer that was missing milestones for rolling out new models, marketers and product developers each thought they were responsible for deciding new models’ standard features and colors. Result? Conflict over who had final say, endless revisiting of decisions—and ...

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Publisher Resources

ISBN: 9781633698161