February 2020
Intermediate to advanced
240 pages
3h 32m
English
Content preview from HBR Guide to Making Better DecisionsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 18
What to Do After You Choose
A decision—especially an important one—is a milestone and not the end of the road. After a choice is made, you need to turn it into action. The way you communicate the decision to others will to some degree determine your success. Explain the thinking behind your decision and notify everyone who may be affected by your choice.
Explain the Decision
Always describe the thinking behind a final decision. It’s important to be clear about why that alternative was chosen, as opposed to others. Explaining builds trust in the leadership’s intentions and confidence that the choice was made for the benefit of the entire company.
Understanding the process, too, will help your people recognize how their own contributions ...