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HBR Guide to Making Better Decisions
book

HBR Guide to Making Better Decisions

by Harvard Business Review
February 2020
Intermediate to advanced content levelIntermediate to advanced
240 pages
3h 32m
English
Harvard Business Review Press
Content preview from HBR Guide to Making Better Decisions

CHAPTER 22

When Your Team Always Struggles to Reach Consensus

by Bob Frisch and Cary Greene

The tension in the room was rising. The group had been at it for hours. In fact, this same team of 12 had been through essentially the same discussion on three previous occasions but still couldn’t reach a decision on a critical issue: Should the organization divest its South American operation or shift to a different strategy?

They reviewed the pros and cons of both options yet again. Each side paraded their own experts, data, and recommendations. And yet they remained at an impasse.

This type of team indecision isn’t uncommon. When a group of people need to come to an agreement on a difficult problem, it can be challenging to get everyone on the same ...

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Publisher Resources

ISBN: 9781633698161