Chapter 1

Your brain and you

We see what is behind our eyes

Chinese proverb

Our conscious minds are tiny iceberg-tips on the dark ocean of unconscious

Oliver Burkeman1

Getting on with other people is one of life’s biggest rewards and also one of its biggest challenges. We all know that we get on better with some people than others and that we can quickly build rapport with some people and take an instant dislike to others. While we can choose our friends, we can’t choose our work colleagues, neighbours, family members, or the many people we meet in our daily lives. So anything which helps us get on better with others must be a good thing.

Everything we do or say has an impact on others, whether we intend it or not, and we communicate constantly. ...

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